Toyota Camry & Prius Hybrid Battery Repair FAQ

Camry & Prius Hybrid Battery Repair FAQ


Q. Why would I choose the secondary market over the dealer to take care of my dead Toyota Camry or Prius hybrid battery?

A. A dealer is a good option if you don’t mind spending $3K to $5K and taking the time/money to figure out how to get the vehicle to them. Their replacement only comes with a 12-month warranty. Hybrid Battery 911 comes to you and puts in a fully “revitalized” battery pack for about 1/3rd the cost and the option of up to a 6-year warranty.

Q. What makes Hybrid Battery 911 unique/better than the other guys?

A. Our “state of the art” system, actually revitalizes all the individual modules (Prius has 28 modules) up to 90% energy level when your car battery was brand new. This is a very expensive and precise process that gives you the assurance your vehicle is in tip-top shape when we hand you your keys. The “other guys” are simply putting a “band-aid” on your issue by only changing out the module that has currently gone bad.

When they take your money and leave, you are left with this question: when are the other 27 modules going to go bad and where will I be when the next one goes? (Think of a loaf of bread that has begun to get mold on it, removing one bad slice and putting the rest away is not recommended).

Q. Is it safe to try and repair a Toyota Camry or Prius hybrid battery myself?

A. There is a reason most qualified auto mechanics do not work on hybrid battery’s, these batteries contain a very high voltage and could result in significant injury or death. We strongly discourage a novice from attempting to go this route. Also, you would find the cost to purchase a whole new battery often being more than allowing Hybrid Battery 911 to do it for you at your home/office and back it up with our extensive warranty protection.

Q. How soon can you come to repair my Toyota Camry or Prius hybrid battery?

A. We take great pleasure in getting you on the road again in 48-72 hours or less from the time you first reach out to us. Simply, call us at 1-888-761-1911 or fill out the contact us form and a scheduling representative will be available to assist.

Q. What is your Toyota Camry or Prius hybrid battery repair service area?

A. We proudly serve the eastern region of the USA in Alabama, Delaware, District of Columbia, Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee and Virginia. We will often travel further for a small trip fee. So reach out to us today and let’s see how fast we can get you back on the road.

Q. How long does the Toyota Camry or Prius hybrid battery repair process take once the qualified technician arrives at my home or office?

A. Typically, we are done within 1 hour or less.

Q. What form of payment do you take?

A. We take any major credit card or cash (sorry, no personal checks).

Q. Do you offer a financing option?

A. Yes! As long as you have clear title to the vehicle in hand. Unlike title loan companies, we provide a very reasonable interest rate should you decide to go this route. We are in the business of helping you, not hurting you.

Q. Should I need a qualified technician who speaks fluently in another language, is that available?

A. Yes! Currently, we can help with Spanish, Portuguese, and of course English.

Q. I have heard stories about “fly by night” mechanics working out of their trunk who are not around should a warranty issue arise, what will be my experience with Hybrid Battery 911?

A. We believe in relationships over money. We fully honor all warranty work with the same standard of timeliness and excellence as when you originally called our company for the first repair!


If you need any help with your Prius or Camry hybrid battery, please call us anytime Monday through Saturday. We will be honored to guide you in the very best direction for you and your hybrid!

CALL 1-888-761-1911 / TEXT 404-932-7811

Note: Hybrid Battery 911 will not sell or share your contact information.
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Note: Hybrid Battery 911 will not sell or share your contact information.
Note: Hybrid Battery 911 will not sell or share your contact information.