Warranty Claim | Hybrid Battery 911

Customer Name

Email Address

Phone #

Vehicle (Make)

Vehicle (Model)

Year

Where on the dipstick is your oil showing?

Mileage Today

PLEASE SIT IN YOUR CAR WITH THE A/C, HEATER, RADIO, BRAKE ASSIST, AND LIGHTS OFF.
PUT YOUR FOOT ON THE BRAKE AND PRESS THE START BUTTON.
*DO NOT PRESS THE GAS PEDAL*
(Then please keep accurate time for the following questions):

What does the vehicle do when first started?

Quiet

Engine is running

Does not turn on

How long does the vehicle stay in this “mode”?

How long does the vehicle stay quiet (during a 5-minute period)?

What were you doing when the lights came on?

(Please use descriptive answers such as: “driving up a hill at 20mph”, “stopping at a light”, “turning it on from the night before to go to work”, etc.)

Does your car have a hard time accelerating?

Is the fan “on” in the back of the vechicle?

Have you had any recent work done on the vehicle? If so, what and when?

If there are ANY non-hybrid codes present when HB911 comes out or hybrid mode is running, there will be up to a $350 CHARGE and no change-out.

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