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Hybrid Battery 911 LLC
Reviewed from Google

5 out of 5 stars

Shea Hartley
Shea Hartley

5 out of 5 stars

posted 2 weeks ago

Wow.

Roger got back to me within the hour and quickly set up a time to replace my cars hybrid battery. Not only that, but he and his team were extremely flexible and worked with me so I could make an important meeting for work while his team fixed my car in my absence.

The car drives like the day I bought it. I would, without any hesitation or reservation, recommend Hybrid battery 911.

Brent M
Brent M

5 out of 5 stars

posted 2 months ago

These Guys are Amazing! Called with a "Check Hybrid System" error on a 2010 Prius. Had it at the dealership and they told me I had to replace the Hybrid Battery. Roger asked me what the error codes were? P0A1A, P0B83 and P0A94. With integrity he told me that none of those codes related to the Hybrid Battery itself. I was shocked to hear this! Toyota said I needed a new battery to the tune of $4500+++ Roger suggested i call Toyota directly and ask about my warranty. To my surprise it was covered! I am now having it towed and Toyota will fix it for no charge. I will definitely be using these guys when I do need a Hybrid battery. Hard to find true honesty and integrity in companies now. Sad that Dealerships pay commission for more repairs and the techs go for the jugular! Thanks Roger and Hybrid Battery 911!

TheDeathDealer
TheDeathDealer

5 out of 5 stars

posted 1 week ago

I cannot express how happy I am with Roger, Juan and the Customer Service that I received from HybridBattery911. My HV battery failed just over a week ago and i took it to the dealership and they said it would be over $3000.00 to get it replaced. Before i had taken it to them I had search and found HybridBattery911 and saw their price difference. I left the dealership and called Roger. From he moment he answered the phone I felt better about what i was dealing with.

He set up the time and date. now he did have to call back a couple of days later and post pone the battery replacement to the next day, but he gave me a discount and Juan just left a little while ago with my car running like it's new. I couldn't happier. The work was done quickly (30 to 35 minutes).

This is how you run a company. If you have a hybrid car and the battery has gone bad, please give them a call. You will save so much money and be so happy with the service. I cannot stress that enough.

George Lamb
George Lamb

5 out of 5 stars

posted 4 months ago

The process of getting a lithium battery installed in my 2006 Prius was painless and transparent. Once I submitted a request for a new battery, I received a call from Roger explaining the process in great detail. We agreed on a two-hour window of time and was told the technician would confirm his arrival time while he was in transit. The technician, Tommy, was extremely personable and transparent as well. He arrived on time and allowed me to watch as he replaced my malfunctioning battery with a good one. I highly recommend this service. Everything went as smoothly as I hoped and I now consider Tommy a friend. This is a really good business that truly cares for its customers and I hope to see it flourish.

Craig Anton
Craig Anton

5 out of 5 stars

posted 4 months ago

Roger and his company are outstanding in every way. Their level or responsive service is nothing less than stellar. The owner answered the phone and was thorough, honest and ready to help get a tech out to me the day after Christmas! And Tommy our tech was prompt, diligent and informative as he completed the install. If you live in the southeast do not hesitate to use this company!

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Note: Hybrid Battery 911 will not sell or share your contact information.
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Note: Hybrid Battery 911 will not sell or share your contact information.