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Hybrid Battery 911 LLC
Reviewed from Google

5 out of 5 stars

Brent M
Brent M

5 out of 5 stars

posted 2 weeks ago

These Guys are Amazing! Called with a "Check Hybrid System" error on a 2010 Prius. Had it at the dealership and they told me I had to replace the Hybrid Battery. Roger asked me what the error codes were? P0A1A, P0B83 and P0A94. With integrity he told me that none of those codes related to the Hybrid Battery itself. I was shocked to hear this! Toyota said I needed a new battery to the tune of $4500+++ Roger suggested i call Toyota directly and ask about my warranty. To my surprise it was covered! I am now having it towed and Toyota will fix it for no charge. I will definitely be using these guys when I do need a Hybrid battery. Hard to find true honesty and integrity in companies now. Sad that Dealerships pay commission for more repairs and the techs go for the jugular! Thanks Roger and Hybrid Battery 911!

Craig Anton
Craig Anton

5 out of 5 stars

posted 2 months ago

Roger and his company are outstanding in every way. Their level or responsive service is nothing less than stellar. The owner answered the phone and was thorough, honest and ready to help get a tech out to me the day after Christmas! And Tommy our tech was prompt, diligent and informative as he completed the install. If you live in the southeast do not hesitate to use this company!

George Lamb
George Lamb

5 out of 5 stars

posted 2 months ago

The process of getting a lithium battery installed in my 2006 Prius was painless and transparent. Once I submitted a request for a new battery, I received a call from Roger explaining the process in great detail. We agreed on a two-hour window of time and was told the technician would confirm his arrival time while he was in transit. The technician, Tommy, was extremely personable and transparent as well. He arrived on time and allowed me to watch as he replaced my malfunctioning battery with a good one. I highly recommend this service. Everything went as smoothly as I hoped and I now consider Tommy a friend. This is a really good business that truly cares for its customers and I hope to see it flourish.

Patty Blatus
Patty Blatus

5 out of 5 stars

posted 1 month ago

What a blessing to find HB911. Roger was very knowledgeable and sympathetic to my situation. He alleviated my fears and explained how his company began and what it entailed. I agreed to receive one of his batteries on Thursday afternoon and on Friday morning Tom was in my driveway at 7:30am to put in my new battery. He promised it would be done in time for me to get to work by 10:00am. I watched in amazement and awe to the expertise, professionalism and quickness the tech worked on my car. Tommy let me watch and learn all about the working of the hybrid battery. In less than an hour, the battery was installed and all my questions and fears were resolved. What a GREAT blessing and miracle this company is!!! I now have my wonderful car back in perfect condition and running better than ever. I feel this experience, price and warranty is amazing. I would recommend them to every Toyota Prius driver in the US!
Thank you SO much Roger and Tommy!!! I am so appreciative.

Jeremy Dean
Jeremy Dean

5 out of 5 stars

posted 3 months ago

I just purchased my SECOND battery from them (for a different car). Always top notch service...the most friendly people you will ever deal with. Roger and Juan made the experience another pleasure, and I could not be happier! I feel great knowing I have a battery that's good to go another 100-150K and the eight-year warranty...it's all a great peace of mind, thanks to Roger and Juan. If you need a guy...I know Juan...Roger that! 🙂

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Note: Hybrid Battery 911 will not sell or share your contact information.
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Note: Hybrid Battery 911 will not sell or share your contact information.